Privacy Policy

Covenant International Ministries

Effective Date: January 1, 2026

Covenant International Ministries ("CIM," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit https://covenantinternationalministries.org/, submit a prayer request, make a donation, register for ministry activities, communicate with us, or otherwise interact with our ministry.

Important Notice Regarding Text Messaging Data

Covenant International Ministries does not sell or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers that are necessary to deliver and support our messaging services. All other information-sharing categories described in this Privacy Policy exclude text messaging originator opt-in data and consent.

1. Information We Collect

We may collect the following information:

Personal Information

• Name, email address, telephone number, and mailing address
• Information submitted through contact forms, prayer-request forms, event registrations, volunteer forms, or ministry inquiries
• Communication preferences and records of consent for email or SMS messages
• Donation details, including donation amount, date, designation, and information needed to issue confirmations or receipts
• Any other information you voluntarily provide to us

Payment card and banking information submitted when making a donation is generally collected and processed by our third-party payment processor, such as Donorbox. We do not directly store complete payment card or bank-account information unless expressly stated otherwise.

Prayer Requests and Sensitive Information

Prayer requests may contain personal, religious, family, medical, or other sensitive information that you voluntarily choose to provide. Please include only information that you are comfortable sharing with designated ministry leaders.

We use prayer-request information to pray for you, respond to you when appropriate, and provide requested ministry support. We will not intentionally publish or publicly share your prayer request without your permission, except when disclosure is required by law or reasonably necessary to protect someone's health or safety.

Automatically Collected Information

When you use our website, we or our service providers may automatically collect:

• IP address
• Browser and device information
• Pages viewed and links selected
• Referring website
• Approximate location derived from an IP address
• Website usage and interaction data
• Cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

• Respond to inquiries and prayer requests
• Process donations and provide donation confirmations or receipts
• Communicate about ministry activities, outreach programs, events, sermons, volunteer opportunities, and important updates
• Coordinate volunteers, ministry partners, and community programs
• Manage email and SMS communication preferences
• Maintain and improve our website and online services
• Understand how visitors use our website
• Protect our website, ministry, donors, volunteers, and community members
• Prevent fraud, misuse, or unauthorized activity
• Maintain ministry, financial, and legal records
• Comply with applicable legal and regulatory obligations

We will use personal information only for legitimate ministry, administrative, operational, legal, and communication purposes.

3. SMS Messaging and Consent

If you provide your phone number and expressly opt in to receive text messages from Covenant International Ministries, you may receive messages concerning:

• Ministry and outreach updates
• Event information and reminders
• Volunteer coordination
• Prayer-request follow-ups
• Donation-related notifications
• Other communications you specifically requested

Consent

You will receive SMS messages only after providing consent through an online form, written agreement, keyword, or another approved opt-in method.

Consent to receive text messages is not a condition of making a donation or receiving ministry assistance. We may maintain records of your consent, including the date, time, and method of opt-in.

Opting Out

You may stop receiving text messages at any time by replying STOP. We will send a confirmation and discontinue further SMS messages unless you later opt in again.

You may reply HELP for assistance or contact us using the information listed below. We will also honor other reasonable requests to revoke consent.

Message Frequency and Charges

Message frequency varies depending on your interactions with Covenant International Ministries. Standard message and data rates may apply according to your wireless carrier and service plan.

SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors solely to provide support services, such as customer service, messaging-platform administration, or SMS delivery. All other information-sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

4. Donations and Payment Processing

Online donations may be processed through Donorbox or another authorized third-party payment processor. These providers collect and process payment information according to their own privacy policies, security practices, and terms.

We may receive limited information about a transaction, such as the donor's name, contact information, donation amount, date, designation, and transaction status. We use this information to administer donations, maintain financial records, communicate with donors, and issue acknowledgments or receipts.

We encourage donors to review the payment processor's privacy policy before submitting payment information.

5. How We Share Information

We do not sell, rent, or trade personal information.

We may disclose limited information to:

• Service providers: Vendors that support website hosting, form processing, donation processing, email delivery, SMS delivery, analytics, recordkeeping, or other ministry operations
• Ministry personnel: Authorized leaders, staff members, or volunteers who require the information to respond to a request or perform ministry duties
• Program partners: Churches, nonprofit organizations, or community partners when necessary to provide assistance or coordinate a program and when permitted by law
• Legal authorities: When required by law, court order, legal process, or a valid government request
• Safety-related parties: When we reasonably believe disclosure is necessary to prevent fraud, protect rights or property, or address a threat to someone's health or safety
• Organizational successors: If CIM undergoes a merger, restructuring, transfer, or dissolution, subject to appropriate privacy protections
• Other parties with your permission: When you specifically authorize or request the disclosure

SMS opt-in information and consent records are excluded from the sharing described above, except when disclosed to providers strictly necessary to operate and deliver the SMS service.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Enable essential website functions
• Remember visitor preferences
• Measure website traffic and performance
• Understand how visitors interact with our content
• Improve the website experience

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purpose for which it was collected
• Respond to ministry or prayer requests
• Administer donations and communications
• Maintain required financial, consent, and ministry records
• Resolve disputes and enforce agreements
• Meet legal, accounting, and regulatory requirements

When information is no longer reasonably required, we may securely delete, anonymize, or archive it as permitted by law.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid submitting highly confidential information through general website forms or email.

9. Children's Privacy

Covenant International Ministries serves children and young people through its outreach and ministry programs. However, our website is intended for a general audience and is not designed to knowingly collect personal information online directly from children under 13 without appropriate parental or guardian consent.

Children under 13 should not submit prayer requests, contact forms, donation information, or other personal information through the website without the involvement and permission of a parent or legal guardian.

If we learn that personal information was submitted online by a child under 13 without appropriate consent, we will take reasonable steps to delete it. A parent or guardian may contact us to request access to or deletion of information concerning their child.

10. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for future communications
• Opt out of marketing emails by using the Unsubscribe link
• Opt out of SMS messages by replying STOP
• Ask questions about how your information is collected or used

Certain information may be retained when required for financial, legal, security, or recordkeeping purposes. We may also need to verify your identity before fulfilling a privacy request.

11. International Visitors and Data Transfers

Covenant International Ministries carries out ministry activities in the United States and the Philippines and may interact with individuals in other countries.

Information submitted through our website may be processed or stored in the United States or other countries where our service providers operate. Privacy and data-protection laws in those locations may differ from the laws in your country. We take reasonable measures to handle personal information consistently with this Privacy Policy and applicable law.

12. Third-Party Websites and Services

Our website may contain links to third-party websites and services, including donation platforms, social-media pages, video platforms, and partner organizations.

We do not control and are not responsible for the privacy, content, or security practices of those third parties. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our ministry practices, website features, service providers, or legal obligations.

The latest version will be posted on our website with a revised effective date. Your continued use of the website after an updated policy is posted means that your information will be handled according to the policy then in effect.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: